Data protection

The protection of your personal data is of particular importance to us. We process your data exclusively on the basis of the applicable legal provisions (GDPR, Austrian Telecommunications Act 2003 – TKG 2003). In this Privacy Policy, we inform you about the nature, scope, and purpose of the processing of personal data on our website.

1. Data Controller

Vienna Driver
Airport Transfer & Passenger Transportation

Website
viennadriver.com

Full Company Name:
MATUSA KG

Place of Business:
Vienna International Airport, 1300 Schwechat, Austria

Phone
+43 664 366 1 660

Email
info@viennadriver.com

VAT ID
ATU 61247699

2. Processing of Personal Data

We process personal data only if you voluntarily provide it to us, particularly in the context of:

• Online bookings via our internal booking system
• Contact inquiries via contact form, telephone, or email

Processed data may include:

• First and last name
• Telephone number
• Email address
• Pickup and destination address
• Date, time, and ride details
• Flight details (if provided)

This data is used exclusively to process your request, carry out the airport transfer, and handle billing.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Organization and execution of taxi, private, and airport transfers
• Customer communication
• Scheduling and operational planning
• Billing and payment processing (cash or credit card payment to the driver)
• Improvement of our services

4. Legal Basis

Your data is processed on the basis of the following legal grounds:

• Art. 6 (1) (b) GDPR – Performance of a contract
• Art. 6 (1) (f) GDPR – Legitimate interest in maintaining smooth business operations
• Art. 6 (1) (a) GDPR – Consent (e.g., for cookies and Google Analytics)

5. Cookies & Cookie Banner

Our website uses cookies to ensure basic functionality and improve user experience.
When you visit our website for the first time, you can decide via the cookie banner which cookies may be set.

You may withdraw or adjust your consent at any time via the cookie settings.

6. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited.

Google Analytics uses cookies that enable analysis of your use of the website.
The information generated by cookies about your use of this website is usually transmitted to and stored on Google servers. Your IP address is processed in anonymized form (IP anonymization).

Google Analytics is used only with your consent in accordance with Art. 6 (1) (a) GDPR.

7. Google reCAPTCHA

To protect our forms from misuse, we use Google reCAPTCHA. This service verifies whether data entry is made by a human or an automated program. During this process, IP addresses and additional technical data may be transmitted to Google.

The use of Google reCAPTCHA is based on our legitimate interest in ensuring the security of our website (Art. 6 (1) (f) GDPR).

8. Disclosure of Data

Your personal data will only be disclosed if necessary for contract fulfillment, in particular:

• To assigned drivers
• To internal administrative and accounting departments

No further disclosure to third parties will take place.

9. Data Retention

Personal data will only be stored for as long as necessary to fulfill the stated purposes or as required by statutory retention obligations.

10. Your Rights

You are generally entitled to the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent

If you believe that the processing of your data violates applicable data protection law, you may lodge a complaint with the Austrian Data Protection Authority.

11. Contact

If you have any questions regarding data protection or the processing of your personal data, please contact us:

Email: info@viennadriver.com
+43 664 366 1 660